Elements and Performance Criteria
- Identify work requirements
- Review work order and the site to gain a comprehensive understanding of the work implications in accordance with company requirements and clarify any issues with appropriate person(s)
- Identify special requirements arising from site characteristics or client requests in accordance with occupational health and safety (OHS) and company requirements
- Clarify client needs, expectations and preferences using appropriate interpersonal skills and communication technique(s) in accordance with company requirements
- Analyse resource implications and provide resources
- Analyse the work order resource requirements and available resources in accordance with company requirements
- Develop work schedules and assign available personnel with recognised competencies in accordance with OHS and company requirements
- Assess the type(s) and quantity of equipment, personal protective equipment (PPE), chemicals and consumables required to fulfil the work order in accordance with company requirements
- Supply suitable equipment, PPE, chemicals and consumables for the cleaning operation in accordance with the work order, manufacturers' specifications and OHS and company requirements
- Communicate work requirements
- Advise work team members of work schedules and responsibilities using appropriate communication methods in accordance with company requirements
- Confirm work team members' understanding of their tasks and responsibilities by using appropriate interpersonal skills and communication techniques in accordance with company requirements
- Identify any work restrictions affecting the completion of the work order and adjust work schedules in accordance with company requirements